Shipment Policy

Effective Date: January 13, 2025

At MUSICVIP, we are dedicated to delivering your orders quickly and safely. Below is our shipment policy outlining the details of how your orders will be shipped:

1. Shipping Methods

We offer several shipping methods to suit your needs:

  • Standard Shipping: Delivery time is typically 5-7 business days for domestic U.S. orders.
  • Expedited Shipping: Estimated delivery time is 2-3 business days for faster shipping.
  • International Shipping: Available for orders outside the U.S., with delivery time ranging from 7-21 business days depending on the destination.

2. Shipping Fees

Shipping charges are calculated at checkout based on the size, weight, and delivery destination of your order.

  • Free Standard Shipping on orders over $50 for domestic orders.
  • Additional shipping fees apply for expedited and international shipping.

3. Order Processing Time

Orders are processed within 1-3 business days after payment confirmation. Orders are processed Monday through Friday, excluding holidays. Please note that during busy periods, processing may take slightly longer.

4. Tracking Your Order

Once your order is shipped, you will receive an email notification with tracking details. You can track your order status using the provided tracking number. Tracking information may take 24-48 hours to update after the shipment has been dispatched.

5. Delivery Issues

If you experience delays or issues with delivery, please reach out to our customer service team. We will assist you with tracking and resolving any issues related to your shipment. In case of lost or damaged packages, we will work with you to resolve the issue.

6. Shipping Restrictions

Certain products may be restricted from shipping to certain locations. If your order includes restricted items, we will notify you before completing your purchase and offer alternative solutions.

For inquiries related to payment or shipment, feel free to contact us:

MUSICVIP
50 Cardinal Way, Bangor, Maine (ME)
Phone: (207) 990-1391
Email: info@musicvip.click
Website: musicvip.click